Shipping Policy

Effective Date: 26/05/2025
Last Updated: 26/05/2025

At Hooriya Creation, we are committed to delivering your halal products with care, speed, and reliability. Below is everything you need to know about our shipping process.

1. Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive an email confirmation once your order has been shipped, along with a tracking number.

2. Shipping Locations

We currently ship to:

• Domestic (India) – All states and union territories

• International Shipping – Selected countries (please contact us to confirm availability)

Note: Delivery availability may vary depending on local restrictions or postal limitations.

3. Shipping Rates & Delivery Estimates

Delivery times are estimates and may vary due to external factors.

4. Order Tracking

Once your order has been shipped, you will receive an email with tracking details. You can track your package via the shipping carrier’s website or through your account dashboard.

5. Delays & Issues

We strive to ensure timely delivery, but delays may occur due to:

• Weather conditions

• Customs clearance

• Incorrect or incomplete address

If your order is delayed or not received within the expected time frame, please email us at hooriyacreation11@gmail.com with your order number.

6. Incorrect Shipping Information

Please make sure your shipping address is correct at the time of placing your order. Hooriya Creation is not responsible for items shipped to an incorrect or incomplete address.

7. Damaged or Lost Packages

If your package arrives damaged or goes missing during transit:

• Report the issue to us within 48 hours of delivery

• Include your order number and photographic evidence (if damaged)

• We will work with the carrier to resolve the issue and offer a replacement or refund where applicable

8. Contact Us

For any shipping-related questions or assistance, please contact:

Hooriya Creation

Email: hooriyacreation11@gmail.com
Phone: +91 99201 16565
Address: 212, Ramratan Tripathi Est, Swami Vivekananda Rd, near Faizan Apartment, Jogeshwari west, Mumbai, Maharashtra 400102